Agency: Foundation Communities

Description: With a little time from 600 volunteers, the Community Tax Centers will prepare 20,000 tax returns and bring over $26 million into the pockets of those who need it most in Travis County.

What are the Community Tax Centers?
Community Tax Centers provide free income tax preparation services to Austin’s low-income families. By helping people claim all of the tax credits for which they are eligible, volunteers can give many of the working poor in our community a chance to build a financial future.

This volunteer sets the tone for the client’s experience with the Tax Centers as the first person a taxpayer encounters. The volunteer welcomes clients, explains our services, screens clients for eligibility, and organizes the necessary documents to facilitate efficient and accurate tax preparation.

Requirements:
As intake specialists, students must possess excellent customer service skills, have a flare for detail and organization, and work well in a fast-paced environment. A one hour training will be offered for volunteers

Impact Areas: Other: Administrative Service, Other

Interests: The interests recommended for this project are:
Civic & Community

Skills: The skills helpful for participation in this project are:
Counseling/Information Support

Accommodations for volunteers with disabilities: You will have the opportunity to request accommodations after you sign up for this project.